13 Must-Read Account Management Books for Success

Discover the best account management books that elevate your skills and insights, making your journey smoother and more successful.
BrandMy RatingPrice
By Dominique Levin (Author), Jacco Van Der Kooij (Author), Winning by Design (Author) & 0 More Format: Kindle Edition
Budget-Friendly Pick
9.0/10
By Dan Englander (Author)
Best for Beginners
8.4/10
By Robert B Miller (Author), Stephen E Heiman (Author), Tad Tuleja (Author) & 0 More
Best for Advanced Strategies
8.8/10
By John Brown (Author), Fred Fuller (Author), Katherine Guntner (Editor), Emily M. Owens (Editor), Kelly Giardino (Illustrator) & 2 More
Best for Practical Insights
9.2/10
By Robert B. Miller (Author), Stephen E. Heiman (Author), Tad Tuleja (Author), Patrick Thomas (Contributor) & 1 More
8.8/10

Best Account Management Books

In the intricate world of account management, where relationships thrive and strategies unfold, the right knowledge can make all the difference. Dive into our curated selection of the best account management books that unveil the secrets to success, blending theory with practical insights. Whether you're a seasoned pro or just starting out, these literary gems promise to enrich your understanding and sharpen your skills in this dynamic field.

Budget-Friendly Pick: SaaS Sales Method

The SaaS Sales Method for Customer Success & Account Managers: How to Grow Customers (Sales Blueprints Book 6)
Highlights
Practical information provided
Concrete to-dos included
Easy and quick to read

We absolutely love this budget-friendly pick for account managers!

This book, published by Winning by Design, is a gem filled with practical insights presented in an easy-to-read format.

At just 92 pages, it’s perfect for those short on time who still crave knowledge.

We appreciate the concrete to-dos that help you implement strategies quickly.

While it may not delve deep into every topic and might not suit everyone, its affordability makes it a fantastic choice for those looking to enhance their skills without breaking the bank.

Overall, this book is an excellent addition to your account management toolkit!

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Price history for SaaS Sales Method on Amazon

Best for Beginners: Mastering Account Management

Mastering Account Management: 102 Steps for Increasing Sales, Serving Your Customers Better, and Working Less
Highlights
Engaging insights on customer psychology
Practical time management strategies
Quick, straightforward read

When it comes to diving into account management, we believe Mastering Account Management is a standout choice for novices.

This book simplifies essential concepts into 102 straightforward steps, making it a breeze for beginners to grasp the fundamentals.

We appreciate the engaging insights into customer psychology and the practical time management techniques that keep you organized and efficient.

While it may not delve deeply into every theory and might not cater to every industry, it’s an accessible read that packs a punch in clarity.

If you're kicking off your account management journey, this book is a fantastic go-to!

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Price history for Mastering Account Management on Amazon

Best for Advanced Strategies: Successful Large Account Management

The New Successful Large Account Management: How to Hold Onto Your Most Important Customers and Turn Them Into Long Term Assets
Highlights
Practical techniques
Useful for complex accounts
Well-regarded and classic

When it comes to advanced strategies in account management, this book stands out as our top pick for those already navigating the intricate world of high-stakes relationships.

We appreciate its practical techniques that bring clarity to managing complex accounts.

While it may feel a bit dated for some, the insights within are timeless and have earned it a revered place in industry literature.

However, if you're just starting out, be prepared for a steep learning curve.

With a solid average rating of 4.4 stars from 48 reviewers, it’s a trusted resource for those ready to elevate their account management skills.

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Price history for Successful Large Account Management on Amazon

Best for Practical Insights: A Dragon Walks into a Meeting

A Dragon Walks into a Meeting: A Tactical Guide to Client Management
Highlights
Direct and easy to read
Practical real-world advice
Valuable for beginners

We’re excited to share our thoughts on A Dragon Walks into a Meeting, which we’ve crowned as the "Best for Practical Insights." This book stands out for its direct and easy-to-read format, making it approachable for beginners venturing into the world of account management.

Packed with practical real-world advice, it’s like having a mentor guiding you through client interactions.

However, for those looking for advanced strategies or expert-level insights, this might feel a bit basic.

Still, if you want grounded techniques to enhance your client management skills, this is a fantastic choice that keeps the learning enjoyable!

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Price history for A Dragon Walks into a Meeting on Amazon

The New Successful Large Account Management

The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers
Highlights
Fresh and current concepts
Applicable to various sizes
Easy to read and follow

In the world of account management, our team found this book to be an engaging guide brimming with fresh and current concepts.

With its easy-to-read format, it's suitable for both seasoned professionals and newcomers alike, making it a valuable addition to any bookshelf.

However, be aware that while it shines in applicability, it does have some outdated information and is primarily focused on B2B contexts.

Despite these caveats, its solid reviews and insights earn it a spot on our recommended reading list.

If you're eager for a quick dive into account management, this book won't let you down!

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Price history for The New Successful Large Account Management on Amazon

Great Client Partner

The Great Client Partner: How Soft Skills Are the True Currency in Client Relationships
Highlights
Easy to read
Helpful for development
Practical advice and examples

In our quest for the best account management books, we stumbled upon an absolute gem.

This book stands out for its easy-to-read format, making it perfect for both novices and those looking to refine their skills.

We found the practical advice and real-world examples especially useful for developing our own strategies.

While it does cater mainly to account management, and may not satisfy seasoned pros, the insights still pack a punch.

Just a heads-up: the optional exercises might leave some readers wanting more.

Overall, it's a delightful read that balances fun with invaluable knowledge!

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Price history for Great Client Partner on Amazon

Key Account Management Account Management Books

Key Account Management Excellence in Pharma & Medtech
Highlights
Comprehensive guide for pharma leaders
Tailored to life sciences industry
Indispensable roadmap for KAM teams

We're excited to share our thoughts on this invaluable resource, a must-have for pharma leaders! Published by Routledge, this 216-page gem lays out a comprehensive guide specifically tailored for the life sciences industry.

It’s an indispensable roadmap for Key Account Management teams, ensuring you’re well-equipped to navigate complex concepts.

Our only caveat?

Its niche focus may limit its appeal, making it less ideal for beginners.

However, if you’re already in the field, this is a powerful tool that can elevate your approach to account management.

With a solid 4.4-star rating from 17 reviews, it definitely deserves a spot on your bookshelf!

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Price history for Key Account Management on Amazon

Key Account Management

Key Account Management and Planning: The Comprehensive Handbook for Managing Your Compa
Highlights
Comprehensive KAM guide
Practical tools and matrices
Timeless principles and concepts

When it comes to mastering Key Account Management, this book is a comprehensive guide packed with practical tools and timeless principles.

We appreciate the depth of information it offers, making it a valuable resource for those serious about leveling up their account management skills.

However, be prepared for lengthy sections that can feel a bit monotonous at times.

While some content may seem dated, the solid frameworks and matrices provided are genuinely helpful for strategizing your approach.

For anyone looking to delve into KAM, it’s a worthy read, albeit with a few bumps along the literary journey!

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Price history for Key Account Management on Amazon

Malcolm McDonald on Key Account Management

Malcolm McDonald on Key Account Management
Highlights
Helpful tips for managers
Optimizes sales processes
Practical methodologies for KAM

In our exploration of the best account management books, we stumbled upon a gem from Kogan Page that truly stands out.

This practical guide is packed with helpful tips for managers looking to take their skills to the next level.

With methodologies tailored for Key Account Management (KAM), it optimizes sales processes in a digestible format.

However, if you're seeking advanced strategies or insights for niche industries, this may not be the ultimate fit.

Expect to invest some time for implementation to reap the rewards, but the clarity and actionable advice make it a worthy addition to any bookshelf!

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Price history for Malcolm McDonald on Key Account Management on Amazon

Secrets of Successful Strategic Account Management Account Management Books

The Secrets of Successful Strategic Account Management: How Industrial Sales Organizations Can Boost Revenue Growth and Profitability, Prevent Revenue Loss, and Convert Customers to Valued Partners
Highlights
Reader-friendly
Quick read
Good for practitioners

This account management book, published by iUniverse, is a delightful quick read that we found quite accessible.

It excels in breaking down fundamental principles, making it ideal for practitioners who want to grasp key concepts quickly.

With just 140 pages, you won’t be bogged down by extensive theories although it does come with some limitations in academic rigor.

Its straightforward approach might not satisfy every scholar, but its reader-friendly style shines through, allowing busy professionals to pick up essential knowledge on the go.

Overall, it’s a solid investment for anyone looking to sharpen their account management skills!

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Price history for Secrets of Successful Strategic Account Management on Amazon

The Art of Negotiation

The Art of Negotiation: How to get what you want (every time)
Highlights
Valuable insights
Great for negotiation skills
Easy to read

If you're on the lookout for a book that combines valuable insights with a practical approach to account management, this title is a must-read.

We appreciate how it breaks down negotiation skills in a way that's easy to digest, making it suitable for both beginners and seasoned pros.

The engaging style keeps you turning the pages, though it’s worth noting that it doesn’t delve deeply into every topic. Active engagement is crucial to gain the most from it.

Overall, we believe this book ranks high for those wanting to sharpen their management skills in no time!

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Price history for The Art of Negotiation on Amazon

Customer Success Handbook

The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company
Highlights
Practical and concise
Great for beginners
Helpful for CSM roles

When it comes to navigating the often chaotic waters of account management, this book serves as a beacon of clarity.

Published by Wiley, it’s a must-read for beginners eager to grasp the essentials of customer service management.

With 288 pages of practical advice, we appreciate its concise presentation that helps us dive right into the heart of account management without unnecessary fluff.

While it offers basic information and may lack advanced strategies, its effectiveness is evident in the impressive 4.6-star rating from nearly 500 readers.

Perfect for those starting their journey, it’s a fantastic companion for aspiring CSMs!

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Price history for Customer Success Handbook on Amazon

Accounts Receivable Account Management Books

ACCOUNTS RECEIVABLE: The Handbook For Managers and A/R Department
Highlights
Comprehensive content
Practical insights
Recent publication date

If you’re on the hunt for some top-notch insights into account management, look no further than this guide from Global Higher Education Institute Publishing.

With 338 pages of deep exploration, it offers comprehensive content that isn't just theory—it's packed with practical insights we all crave.

Released in July 2024, its fresh perspective is sure to resonate with both seasoned pros and eager newcomers.

However, do keep in mind that reader feedback is still brewing since it’s just hit shelves.

If you’re ready to elevate your account management game, this book is definitely worth considering!

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Price history for Accounts Receivable on Amazon

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